Your Personal Health Information
To provide you with the care you need, we hold the details of your consultations, illnesses, tests, prescriptions and other treatments that have been recorded by everyone involved in your care and treatment eg health visitor, practice nurse. This information may be stored on paper or electronically on computer files by practice staff.
We sometimes disclose some of your personal health information with other organisations involved in your care. For example, when your GP refers you to a specialist at the hospital we will send relevant details about you in the referral letter and receive information about you from them. Our practice also participates in regional and national programmes such as the cervical cytology screening service and your name and address, date of birth and NHS number will be given to them in order to send an invitation to you.
We need to use some of your personal health information for administrative purposes. In order to receive payment for services provided to you, we have to disclose basic details about you to the NHS Board responsible for this area and to the Common Services Agency for the Scottish Health Service. These organisations have a role in protecting public funds and are authorised to check that payments are being made properly. We are required to co-operate with these checks and the disclosure of your data is a necessary part of our provision of healthcare services.
Sometimes we may participate in studies that are designed to improve the way services are provided to you or to check that our performance meets required standards and benchmarks. Whenever we take part in activities such as these, we will ensure that as far as possible any details that may identify you are not disclosed.
Where you need a service jointly provided with a local authority we will seek your permission before giving them your details.
Sometimes we are required by law to pass on information eg the notification of births and deaths and certain diseases or crimes to the government.
Our use of your personal health information is covered by a duty of confidentiality and is regulated by the Data Protection Act. The Data Protection Act gives you a number of rights in relation to how your personal information is used, including a right to access the information we hold about you.
Everyone working for the NHS has a legal duty to keep information about you confidential and adheres to a code of practice on protecting patient confidentiality. Further information on this can be found in the document by NHS Scotland - NHS Code of Practice on
Protecting Patient Confidentiality. Click here to download. Anyone who receives information from us is also under a legal duty to keep it confidential.
If you have any queries or concerns on how we use your personal health information or would like to access your information, please contact our practice manager.
Training Of Health Care Professionals
The practice is sometimes involved in health research and the teaching of student nurses, doctors and other health care professionals. We will not use or disclose your personal health information for these purposes unless you have been informed beforehand and given your consent for us to do so.
Primary Care Contracts Team
Address and telephone number of Primary Care Contracts Team (East Ayrshire).
Primary Care Contracts Team
Tel: (01292) 513854
Patient Focus Group
This Patient Focus Group is made up of patients who help the practice analyse information in an effort to enable us to continue to provide a high standard of care to our patients, and to improve the areas identified by patients as requiring our attention. The Patient Focus Group gives the Practice an opportunity to update patients on any forthcoming developments within the practice and gives us the chance to report on the outcome of these. There is staff representation from each discipline within the Practice in attendance at every meeting to help answer any questions raised.
WE ARE ALWAYS LOOKING TO INCREASE MEMBERSHIP OF OUR PATIENT FOCUS GROUP, AND WOULD BE DELIGHTED TO SEE ANY PATIENT WHO IS REGISTERED WITH THE PRACTICE AT THESE MEETINGS. PLEASE CHECK THE NOTICE BOARD FOR THE DATE OF THE NEXT MEETING.