GP Practices in Ayrshire are Changing
In addition to the staff you may currently see within your practice, there will be a range of new roles which may include an advanced physiotherapist or practice support pharmacist.
Over the coming year, these professionals will be based in or aligned to your GP practice. Your GP practice may also direct you to your local Pharmacist, Dentist or Optician. This may mean that you will not always see your GP.
These changes are all being introduced with the patient in mind at all times to ensure you see the right person, at the right time, in the right place.
When you call the practice the practice administrator (receptionist) may ask you some questions about your symptoms to find out who the right professional is to help you. This is a key part to the practice administrators role. They are trained to signpost you to the most appropriate person or service. Any information you share with the practice administrator will be treated with confidentiality.