Self Referral
Most referrals to other specialists will require you seeing or speaking with a GP. However, there are a number of local services, listed below, that you are able to make self referrals to.
Advanced Physiotherapy
As Advanced Physiotherapy Practitioner (APP) main role is to decide, in collaboration with patients, the best course of management for their musculoskeletal issue.
This involves listening to the patient story, asking relevant questions and conducting an appropriate physical assessment to decide how best to proceed.
Follow the link below to complete an Advanced Physio Referral request form.
Muscle, Bone & Joint Problems
Request an appointment with our Practice Physiotherapist or visit the NHS Ayrshire & Arran MSK website for patient information advice & exercise videos.
Podiatry
Podiatry is a medical sub-speciality that provides assessment, diagnosis and treatment for patients of all ages who suffer with foot or lower limb conditions. You can self refer to our service with less urgent podiatry problems by completing the podiatry referral form which you can download and print off or pick up a copy from your GP practice. If you wish to enquire about a Podiatry referral or a Podiatry appointment, please telephone the number below.
01563 554401
Newly Pregnant Patients
Women requiring maternity care will now be seen at a central booking clinic for their first appointment which lasts approximately 1 hour 15 minutes. The clinic will be held in Maternity Day Care, Pink Zone, Crosshouse Hospital. Appointments should be booked by calling Ayrshire Maternity Unit Reception. They are open Monday to Friday 9:30am – 2:30pm.
01563 825411
Kooth Online Counselling & Mental Health Service for 14 to 24 years in East Ayrshire
East Ayrshire HSCP has commissioned the online counselling service Kooth, a service delivered by Kooth Digital Health. Kooth is an integral component of East Ayrshire’s mental health provision offering a digital counselling and emotional well-being service for young people. Kooth is a free online counselling and emotional well-being support service providing young people aged 14-24 years living in East Ayrshire with a safe and secure means of accessing support.
Health & Wellbeing Centre at Dumfries House
The health and wellbeing centre provides a wide range of complementary therapies including reflexology, acupuncture and hypnotherapy. All programmes are supported by NHS Ayrshire & Arran and East Ayrshire Health and Social Care Partnership, with regular inputs from consultants, GPs and other specialists.
01290 427979
Drug & Alcohol Addiction
Providing rapid access to support and or treatment for anyone affected by drugs or alcohol in the East Ayrshire area. We aim to offer a same day or next day appointment to help you identify the recovery support best suited to your needs.
01563 574237 (Friday 9:00am to5:00pm)
Care and Support at Home
Our aim to help people to remain at home for as long as it is safe and reasonable to do so.
Where this isn't possible, we aim to ensure you are cared for in a safe and homely environment.
We are involved in the assessment of adults aged over 16 who may have additional support needs due to physical or learning disabilities, long term conditions, old age or infirmity.
01563 554200
East Ayrshire Carers Centre
A carer is someone who provides support to family or friends who could not manage without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems. Carers may even be juggling paid work with their unpaid caring responsibilities at home.
01563 571533
Termination of Pregnancy
Self-refer by telephoning Ayrshire Maternity Unit (between 10.00 a.m. and 1.00 p.m. Mon – Fri).
01563 827025
Scottish Welfare Fund
Is a discretionary scheme which provides two types of grants. Community Care Grants Crisis Grants Scottish Welfare Fund helps families and people in Scotland who are on low incomes.
Community Connector
Community Connectors are trained and experienced staff who you can meet with and talk about yourself, interests and needs. Where appropriate they can enable you to access and use locally availably resources. If you need support with benefits, housing or work; need support in finding the right volunteering opportunity; daily living skills; or simply someone to talk to, then they could help. Community connectors are based in your local GP Surgeries and are there to compliment GP services.
Weigh to go Ayrshire
If you are struggling with a few extra pounds of weight and you realise that this is having an impact on your health and fitness it is time to act. Gentle advice and support of lifestyle changes that can help you manage your weight, improve your exercise and support a healthier life.
01563 575432
Living life to the full
Free online courses covering low mood, stress and resilience. Work out why you feel as you do, how to tackle problems, build confidence, get going again, feel happier, stay calm, tackle upsetting thinking and more. Our courses are free for individuals using them in their own lives.
Solihull Online Courses for parents/carers
The Scottish Government has negotiated access to Solihull Online. These are courses which help nurture a a caring and supportive relationship by carers and help understanding of the stages of a child's development from pregnancy through to 19 years through interactive activities. Courses available are;
Understanding pregnancy, labour, birth and your baby, understanding your baby, understanding your child. understanding your teenager's brain.
To access these for for FREE use the code TARTAN.
Forensic Medical Services (Victims of Sexual Offences) (Scotland) Act 2021
This new Act establishes a legal framework for consistent access to “self-referral” where a victim (over 16 years of age) can access healthcare and request a Forensic Medical Examination (FME) without first having to make a report to the police. In addition, and as part of a person centred approach, individuals will be able to request the sex of their examiner involved in their care.
0800 148 88 88
SilverCloud – Self Referral
SilverCloud – interactive computer programme accessible without a referral for these packages:
· Managing Stress
· Managing Sleep
· Developing Resilience
· Managing During Covid-19
You will be asked to set up an account by creating a username and password. You will also be asked to enter a pin which is Scotland2020.
Musculoskeletal (MSK) Services
This service can help by: finding out if you need to see a doctor, providing key information and advice to help with your problem, referring you to a physiotherapist or podiatrist if you need it.
Breathing Space – Open up when you are feeling down
Breathing Space is Scotland's mental health phone and Webchat service responding to people who are experiencing distress in their lives. It is an integral part of NHS 24's suite of mental health support services.
0800 83 85 87
Penumbra – Mental Health
We work to improve mental health and wellbeing across Scotland and offer services and support throughout the country, administered by Area Offices.
We believe and statistics show that people can and do recover from significant mental health problems.
Penumbra supports people to live fulfilling and contributing lives. By following our person centred model of HOPE. For us hope is a vital part of recovery and supporting people to have and hold hope for the future is a key part of our work.
Care equipment and adapting your home
If you’re elderly, disabled or have a long term health condition and want help to live safely and independently in your home, using equipment, technology or making adaptations to your home may be a good option for you.
This could include: getting equipment, like shower rails, adapting your home by installing a ramp or widening the doors, using everyday technology like computers or tablets to keep in touch with friends and family, or do your shopping online. Care Information Scotland can advise
0800 011 3200
Arranging or changing your DRS (Diabetic retinopathy screening) appointment
Most health boards have a diabetic retinopathy screening (DRS) service that can arrange appointments and answer any questions or problems you might have.
When you receive your DRS invitation letter you might need to contact your local service to arrange a time to have the test. You can also ask for a new appointment if you fail to, or can no longer, attend your appointment.
Book your Midwife appointment online
Your first main appointment is your booking appointment (booking visit) with your midwife normally between 8 and 12 weeks of pregnancy. If you've just found out that you're pregnant, get the best start for you and your baby by making an appointment with a midwife
Most Health Boards in Scotland allow patients to book directly without seeing your Doctor, if your Health Board area is not shown, then contact the Practice for further advice.
Request transport to your Healthcare Appointment
Patient Transport Service provides ambulances to patients who need support to reach their healthcare appointment, or for their admission to and discharge from hospital, due to their medical/clinical needs.
0300 123 1236
My Diabetes My Way
The NHS Scotland interactive diabetes website to help support people who have diabetes and their family and friends.
You'll find leaflets, videos, educational tools and games containing information about diabetes. You can now also use this website to view your own up-to-date diabetes clinic results, to help you manage your condition more effectively.