The practice will not tolerate violent or abusive behaviour.
Our staff come to work to care for others, not to become victims of violence, threatening behaviour, physical or verbal, racial abuse or discrimination.
If you are violent or abusive in any way towards our staff, we have the right to refuse to treat you.
Any patient or visitor who treats any member of staff in this way will be removed from the premises and will be reported to the police, and may face prosecution.
It is unacceptable for patients to refuse treatment, care or services from a particular member of staff if the refusal is based on racially discriminating grounds.